We respect your privacy
Who we are
Mandala Yoga Ireland is a registered partnership established in April 2018.
Partnership Registration Number: 617781
Registered address: Mandala Yoga Ireland, 86 The Northumberlands, Lower Mount Street, Dublin 2
Eircode: D02 ED79
What data we capture
Mandala Yoga Ireland and its representatives are the ‘Data Controller’ of any personal data you provide to us. We only collect basic personal data about you for membership management, marketing or promotional purposes. Personal information provided by you and then retained by us in either paper or via electronic means includes:
- Your first name and surname (mandatory)
- Your email address (mandatory)
- Your mobile number (IF provided by you)
- Your correspondence address (IF provided by you)
- Notification of an injury or illness (IF provided by you)
- For the specific purpose of managing your membership/ subscription with us we also maintain a record of
- Your historic attendance at our classes, events or workshops
- Current packs/memberships – details about dates, packs and expiry dates
- Details of packs purchased in the past
- All previous purchases or activities associated with the services we offer.
On occasion we may record yoga classes or take pictures of ‘live’ classes for use on our website and/or social media channels. Where any video/picture content would identify you personally (via facial recognition) we will first ask your consent. Should we ever post or include something on our website or on social media inadvertently without your consent then please contact us immediately and we will rectify this.
When you choose to ‘like’ or ‘follow’ Mandala Yoga via any of our social media channels (Facebook / Instagram / Twitter / Linked In) we accept this as your consent to have your name or picture included and request that you proactively manage your own privacy settings in these public channels. Should we ever post or include something on our social media channels that inadvertently you are not happy with please contact us immediately via firstname.lastname@example.org and we will attempt to rectify this.
Why we need your data
We need to know and keep some basic personal data about you to provide you with ongoing membership services and facilitate your attendance at our classes, workshops or events. We will not collect or retain any superfluous personal data that we do not need.
We collect and store information you submit to us when making a booking, for the purpose of reserving your requested spaces at our classes and maintaining a record of attendance.
What we do with your data
All the personal data we manage is processed solely and exclusively by authorised personnel from Mandala Yoga Ireland (including our approved team of instructors) in the Republic of Ireland where it is captured.
We use the following third party providers to help run our business:
Mail Chimp is our email marketing automation tool. When you subscribe to our mailing list or sign up as a member your email address and name (and any other details you choose to provide us with) are transferred to Mail Chimp for processing in accordance with Mailchimp privacy and terms and conditions.
We use Punchpass as our membership management system software. When you register as a Mandala member your email address and name (and any other details you choose to provide are transferred to Punchpass for processing in accordance with Punchpass terms and conditions and privacy.
For the purposes of IT hosting and maintenance your personal information is located on servers located within the European Union and Republic of Ireland. No third parties can have access to your personal data.
How we secure your data
We have Data Protection guidelines in place to oversee the effective and secure processing of your personal data. We take every reasonable and appropriate measure to protect your personal Information from loss, misuse or unauthorised access, disclosure, alteration and destruction. In the unlikely event of a data breach we will notify you as soon as possible and indicate any steps we have taken to remedy the situation and steps we advise you to take.
How long we keep your data
Your personal information – such as name and email address – which we use for marketing and membership communication purposes, will be kept with us until you notify us that you no longer wish to receive any more communications from us. You can unsubscribe from us at any point by contacting us via email@example.com
In the case of membership/card purchases, we hold basic transaction history for six years to comply with revenue reporting requirements.
From time to time we would like to use your name and email address to inform you of future offers and similar events. (This information is not shared with third parties.) You can unsubscribe at any time via phone or email.
If you have not already subscribed to our mailing list and this is something you’d like to do you can do so here.
If at any point you believe the information we hold on record for you is incorrect or excessive, you can request to see this information and have it either corrected or deleted. (This does not include any data we are obliged to keep for administrative, legal, or security purposes.)
If you wish to raise a complaint on how we have handled your personal data, contact us immediately to have the matter investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can make a complaint to the Irish Data Protection Commissioner’s Office.
Cookies & Tracking
Specifically in relation to the operation of our Mandala Yoga Ireland website (www.mandalayoga.ie) our site will not identify you personally as a user of the site other than via any information you choose to volunteer – for example if you were to comment on our blog.
However, we may use various technologies to collect and store information about when you use our website.
Data protection Officer
If you wish to update, delete, or change any Personal Information we hold for you, or you have a concern about the way in which we have handled any privacy matter, please email firstname.lastname@example.org
Alternatively you can also use our postal address: FAO: Data Protection Officer: Mandala Yoga Ireland, 86 The Northumberlands, Lower Mount Street, Dublin 2, Ireland.